🛡️ Status do servidor e problemas conhecidos
Resumo do status dos servidores, problemas conhecidos e correções do jogo.
Esta página lista todos os avisos oficiais relevantes: bugs, correções, ondas de compensação e alertas de segurança. Mais recentes primeiro. Se seu problema não estiver listado, denuncie no jogo: Avatar → Conta → Central do Usuário → Feedback.
Survey reward issue — apology & fix
The survey reward exception was resolved; compensation sent via in-game mail.
Game exception — apology
A game-wide exception was addressed; see the official post for compensation details.
Android display issues
Display issues on Android devices resolved after investigation.
Pack purchase issues
Some players reported pack purchase problems — report to support if affected.
SCAM ALERT: fake officials
Scammers impersonate officials to steal accounts. Real staff never ask for passwords or payment outside official channels.
Server migration / merging FAQ
Reposted guidance on server migration and merges for newer players.
Moderation system feedback call
Mods asked players to help improve the auto-moderation system.
Google Play Games login issue
Temporary workaround published, then a permanent fix.
Alliance Duel daily victory reward bug
Daily victory rewards were not granted correctly; fixed and compensated.
Arena display bug & lag
Arena display bug and game lag resolved.
Urgent security notice
Security advisory issued — enable account linking and avoid third-party stores.
Top-up Center avatar frame bug
Avatar frame from the Top-up Center was not delivered; fixed retroactively.
KvK rewards delay notice
KvK (10/05) rewards were delayed; distributed after verification.
Server lag issue
Significant server lag reported and fixed the same day.
Elixir Scramble round 2 anomaly
April 18 Elixir Scramble issues; compensation distributed in stages.
Chat restrictions wave
Risk-control system tightened → more 24h chat mutes. Appeal via Support button on the login page. Banned-word list includes innocent words (Grapes, Raccoon, Analysis…).
Cross-server teleport bug (Alliance Duel Raid)
Cross-server teleportation issue during the raid resolved.
Chat mute fix (partial)
Some false-positive muted words removed; fraud-related words (GM, Admin) stay banned.
Thief Hunt Leader spawn error
Thief Leader spawned unexpectedly due to a data issue; extra resources reclaimed.
Falcon Tower Excavation exploit
Players exploited an excavation bug for resources/Might — items reclaimed.
City buffs stopped working
City buffs reported broken on some servers; reset after re-taking the role fixed it.
"Network Connection" login error
Fixes: restart the game, clear cache, disable VPN, or use the repair button (top-right on loading).
Error 1013 ban wave
Accounts (temp/perma) banned by the mod bot including innocent words; Russian players hit hardest. Retry in 2-hour slots.
Pirate Legacy quest exploit
Quest was repeatedly completable; progress deducted from exploiters for fairness.
Alerta de golpe (importante)
Golpistas se passam por oficiais para roubar contas. Funcionários reais nunca pedem senhas, códigos de verificação ou pagamentos fora dos canais oficiais. Ative a vinculação de conta Facebook/Google nas Configurações.
Não consegue entrar? Correções rápidas
- Reinicie o jogo por completo
- Limpe o cache do jogo (pode exigir novo login)
- Desative a VPN se usar uma
- Use o botão de Reparar (canto superior direito na tela de carregamento)
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