🛡️ Estado del servidor y problemas conocidos

Resumen del estado de los servidores, problemas conocidos y correcciones del juego.

Guide Updated • Community verified

Esta página recoge todos los avisos oficiales destacables: errores, correcciones, oleadas de compensación y alertas de seguridad. Lo más reciente primero. Si tu problema no aparece, repórtalo en el juego: Avatar → Cuenta → Centro de Usuario → Comentarios.

Survey reward issue — apology & fix

✅ fixed

The survey reward exception was resolved; compensation sent via in-game mail.

Game exception — apology

✅ fixed

A game-wide exception was addressed; see the official post for compensation details.

Android display issues

✅ fixed

Display issues on Android devices resolved after investigation.

Pack purchase issues

⚠️ investigating

Some players reported pack purchase problems — report to support if affected.

SCAM ALERT: fake officials

ℹ️ info

Scammers impersonate officials to steal accounts. Real staff never ask for passwords or payment outside official channels.

Server migration / merging FAQ

ℹ️ info

Reposted guidance on server migration and merges for newer players.

Moderation system feedback call

ℹ️ info

Mods asked players to help improve the auto-moderation system.

Google Play Games login issue

✅ fixed

Temporary workaround published, then a permanent fix.

Alliance Duel daily victory reward bug

✅ fixed

Daily victory rewards were not granted correctly; fixed and compensated.

Arena display bug & lag

✅ fixed

Arena display bug and game lag resolved.

Urgent security notice

ℹ️ info

Security advisory issued — enable account linking and avoid third-party stores.

Top-up Center avatar frame bug

✅ fixed

Avatar frame from the Top-up Center was not delivered; fixed retroactively.

KvK rewards delay notice

✅ fixed

KvK (10/05) rewards were delayed; distributed after verification.

Server lag issue

✅ fixed

Significant server lag reported and fixed the same day.

Elixir Scramble round 2 anomaly

✅ fixed

April 18 Elixir Scramble issues; compensation distributed in stages.

Chat restrictions wave

ℹ️ info

Risk-control system tightened → more 24h chat mutes. Appeal via Support button on the login page. Banned-word list includes innocent words (Grapes, Raccoon, Analysis…).

Cross-server teleport bug (Alliance Duel Raid)

✅ fixed

Cross-server teleportation issue during the raid resolved.

Chat mute fix (partial)

✅ fixed

Some false-positive muted words removed; fraud-related words (GM, Admin) stay banned.

Thief Hunt Leader spawn error

✅ fixed

Thief Leader spawned unexpectedly due to a data issue; extra resources reclaimed.

Falcon Tower Excavation exploit

✅ fixed

Players exploited an excavation bug for resources/Might — items reclaimed.

City buffs stopped working

✅ fixed

City buffs reported broken on some servers; reset after re-taking the role fixed it.

"Network Connection" login error

✅ fixed

Fixes: restart the game, clear cache, disable VPN, or use the repair button (top-right on loading).

Error 1013 ban wave

✅ fixed

Accounts (temp/perma) banned by the mod bot including innocent words; Russian players hit hardest. Retry in 2-hour slots.

Pirate Legacy quest exploit

✅ fixed

Quest was repeatedly completable; progress deducted from exploiters for fairness.

Alerta de estafa (importante)

Los estafadores suplantan a oficiales para robar cuentas. El personal real nunca pide contraseñas, códigos de verificación ni pagos fuera de los canales oficiales. Activa la vinculación de cuenta Facebook/Google en Configuración.

¿No puedes iniciar sesión? Soluciones rápidas

  • Reinicia el juego por completo
  • Borra la caché del juego (puede requerir volver a iniciar sesión)
  • Desactiva la VPN si usas una
  • Usa el botón de Reparación (esquina superior derecha en la pantalla de carga)

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