🛡️ Serverstatus & bekannte Probleme

The survey reward exception was resolved; compensation sent via in-game mail.

A game-wide exception was addressed; see the official post for compensation details.

Display issues on Android devices resolved after investigation.

Some players reported pack purchase problems — report to support if affected.

Scammers impersonate officials to steal accounts. Real staff never ask for passwords or payment outside official channels.

Reposted guidance on server migration and merges for newer players.

Mods asked players to help improve the auto-moderation system.

Temporary workaround published, then a permanent fix.

Daily victory rewards were not granted correctly; fixed and compensated.

Arena display bug and game lag resolved.

Security advisory issued — enable account linking and avoid third-party stores.

Avatar frame from the Top-up Center was not delivered; fixed retroactively.

KvK (10/05) rewards were delayed; distributed after verification.

Significant server lag reported and fixed the same day.

April 18 Elixir Scramble issues; compensation distributed in stages.

Risk-control system tightened → more 24h chat mutes. Appeal via Support button on the login page. Banned-word list includes innocent words (Grapes, Raccoon, Analysis…).

Cross-server teleportation issue during the raid resolved.

Some false-positive muted words removed; fraud-related words (GM, Admin) stay banned.

Thief Leader spawned unexpectedly due to a data issue; extra resources reclaimed.

Players exploited an excavation bug for resources/Might — items reclaimed.

City buffs reported broken on some servers; reset after re-taking the role fixed it.

Fixes: restart the game, clear cache, disable VPN, or use the repair button (top-right on loading).

Accounts (temp/perma) banned by the mod bot including innocent words; Russian players hit hardest. Retry in 2-hour slots.

Quest was repeatedly completable; progress deducted from exploiters for fairness.